Privacy Policy

SMS consent and any phone numbers collected or captured for SMS purposes will not be shared, sold, or disclosed to any third parties, or to any other individual, for any type of marketing or affiliate marketing purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

WHO WE ARE

Summit Air Quality Specialists ("Summit," "we," "us," oSMS consent and any phone numbers collected or captured for SMS purposes will not be shared, sold, or disclosed to any third parties, or to any other individual, for any type of marketing or affiliate marketing purposes. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, or use our services. By using our website or services, you agree to the practices described in this policy.

INFORMATION WE COLLECT

Information you provide to us. When you request a quote, book a service, complete a form, leave a review, or contact us, we may collect your name, email address, phone number, and service or mailing address; details about your property and the service you need; the content of any messages, photos, or documents you send us; and payment-related details needed to complete a transaction.

Information collected automatically. When you visit our website, we automatically collect certain information through cookies and similar technologies, including your IP address, browser type, device information, the pages you view, the links you click, and the date and time of your visit.

Information from third parties. We may receive information about you from advertising and analytics partners, lead-referral services, and review platforms when you interact with our ads or listings. We combine this with the information above to better serve you.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Respond to your inquiries and provide the quotes, estimates, and services you request
  • Schedule appointments and send confirmations, reminders, and service updates
  • Process payments and maintain records of work performed
  • Provide customer support and follow up after a service is complete
  • Send promotions, offers, and company updates where you have consented to receive them
  • Operate, maintain, secure, and improve our website and services
  • Comply with legal obligations and protect our rights, property, and safety

SMS & TEXT MESSAGING CONSENT

If you provide your mobile number and opt in, for example, through a form on our website or by giving consent over the phone, you agree to receive text messages from Summit Air Quality Specialists related to your service. These may include appointment confirmations and reminders, scheduling and service updates, follow-ups, quotes, account notifications, and occasional offers where you have consented.

  • Message frequency varies based on your interactions with us.
  • Message and data rates may apply, depending on your mobile carrier and plan.
  • To opt out, reply STOP to any message at any time. You will receive a confirmation and no further messages. Reply START to opt back in.
  • For help, reply HELP or contact us at (919) 737-2200.
  • Consent to receive text messages is not a condition of purchasing any service.
  • Carriers are not liable for delayed or undelivered messages.

Phone numbers collected for SMS purposes are used solely to communicate with you and are never shared or sold to third parties for marketing.

COOKIES & TRACKING TECHNOLOGIESO

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use the site, and measure the performance of our marketing. We may also use third-party analytics and advertising services, such as Google Analytics, that set their own cookies. You can control or disable cookies through your browser settings, although some parts of the site may not function properly if you do.

HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share information only in the following limited circumstances:

  • Service providers: with trusted vendors and subcontractors who help us operate our business, schedule jobs, process payments, or maintain our website, only to the extent needed to perform those tasks.
  • Advertising and analytics partners: to help us understand and improve our marketing. This does not include SMS opt-in data, which is never shared for third-party marketing.
  • Legal and safety: when required by law or government request, or to protect the rights, property, and safety of Summit, our customers, or others.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this policy.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services that we do not own or control. We are not responsible for the privacy practices or content of those sites, and we encourage you to review the privacy policy of any third-party site you visit.

DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

DATA RETENTION

We retain personal information for as long as needed to provide our services, maintain business and transaction records, resolve disputes, and comply with our legal obligations. When information is no longer required, we take steps to delete or de-identify it.

YOUR PRIVACY RIGHTS & CHOICES

Depending on your state of residence, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, and to opt out of certain uses (for example, under the California Consumer Privacy Act, where applicable). You may:

  • Unsubscribe from marketing emails using the link in any message
  • Opt out of text messages by replying STOP
  • Request access, correction, or deletion of your information by contacting us using the details below

We will respond to verified requests as required by applicable law, and we will not discriminate against you for exercising these rights.

CHILDREN'S PRIVACY

Our website and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

DO NOT TRACK

Some browsers offer a "Do Not Track" signal. Because there is no common industry standard for responding to these signals, our website does not currently respond to them differently. You can still manage cookies and tracking through your browser settings.

CHANGES TO THIS POLICY

We may revise this Privacy Policy at any time. When we do, we will update the "Last updated" date at the top of this page. Changes are effective as soon as they are posted, and your continued use of our website or services constitutes acceptance of the revised policy.

CONTACT US

If you have any questions about this Privacy Policy or how we handle your information, please reach out: